As the summer season approaches and Hurricane Season begins on June 1, Brownsville officials remind residents to take advantage of the City’s help line and email help address, which are dedicated resources for non-emergency inquiries and service requests. The City also has its Emergency Alert Brownsville system ready to keep the community informed.
The City has its 546-HELP(4357) line and its 546HELP@BrownsvilleTX.gov email address both of which are designed to assist residents and businesses with a wide range of issues, including:
- Reporting street debris or excessive water build-up during heavy rainfall
- Addressing missed garbage collection
- Notifying the City about overgrown grass on public or private properties
- Asking questions about City programs and services
Sharing general concerns or seeking information related to the City of Brownsville
The 546-HELP(4357) and email 546HELP@BrownsvilleTX.gov are available to constituents year-round, Monday – Friday during regular business hours. Non-emergency inquiries may be directed to the City via email after 5:00 PM and on weekends/holidays. Emergency calls must be directed to 9-1-1.
The City’s Emergency Alert System is a news platform that keeps residents/businesses informed of any major alerts related to an event occurring throughout the City. Residents/businesses can register for the alerts system at: www.brownsvilletx.gov/1718/Emergency-Alert-Brownsville.
Residents/businesses can also visit www.brownsvilletx.gov/863/546-HELP-Support-Center and/or follow the City of Brownsville on social media.
These resources are part of the City’s ongoing commitment to enhance customer service and streamline communication with residents