By Warren Davis – Texas State Library Developments
Once one of the least-connected cities in the United States, Brownsville, Texas, has transformed into a leader in community broadband access and the Brownsville Public Library System has been at the center of that journey. What was once a single-branch library with just 20 public computers is now a two-branch system that offers hundreds of computers, high-speed internet, digital literacy training, emerging technology experiences, and creative programming for all ages.
This transformation didn’t happen overnight. Courtney Taylor, Library Services Coordinator, recalls the early days: “Back then we were a one-branch library. The library was a true community hub for connectivity. Even moving forward, we added a branch in the Southmost community and went through this whole infrastructure change where we were the hub for connectivity for the majority of our citizens.”
Through partnerships and funding from organizations like the Texas State Library and Archives Commission (TSLAC), the Institute of Museum and Library Services (IMLS), and the Federal Communications Commission, the library has been able to launch programs like the Digital Navigator initiative, device lending, expanded public computer labs, and outdoor Wi-Fi access. “Lisa Rodriguez (Library Operations Manager) found us FCC funding to offer MiFi and hotspots,” Taylor said. “Now people can connect in our parking lots or at home to do their homework.”
Lisa herself remembers when internet service in Brownsville was still “spotty” in 2017. With E-rate funding and citywide broadband upgrades, the library was able to move to cloud-based systems, launch LinkedIn Learning, and partner with Workforce Solutions for job readiness programs. “Technology is quickly advancing,” Rodriguez said. “We’re already trying to stay ahead of the curve so we can be the community’s support system.”
The next round of adult computer classes will begin on September 9, offering subjects like resume writing and internet security. Using education platforms like Northstar and LinkedIn will offer something different each month, and at the end of the course, patrons will receive a certificate which they can potentially use to support their qualifications in a job application.
The library’s innovation extends into emerging technology and hands-on experiences. At the Southmost Branch, patrons can explore a driving simulator and a flight simulator using rigs set up right on the library floor thanks to Library Director Juan Guerra’s passion for aviation. “There’s a shortage of pilots right now,” Guerra explained. “Pilots used to come from the Navy or Air Force after retirement, but now they can start their training right out of high school. The simulator is very immersive. Maybe we can inspire kids who had no idea they could be pilots. We want to have fun things for our patrons but there’s always an educational component.”
Other technology-based programs include Transfr VR for exploring skilled trades, sensory explorer kits for critical thinking, and computer classes for both youth and adults covering topics like internet safety, resume building, and job training. The library also has plans to create a virtual classroom and cybersecurity learning space through an upcoming Library Infrastructure Facility Improvement (LIFI) grant (from the United States Treasury Department’s Capital Project Funds and TSLAC).
The Brownsville Public Library System’s achievements have been recognized nationally, earning a Library of Excellence Award and presenting at the National Digital Inclusion Alliance (NDIA). For Taylor, an NDIA member, it’s about more than technology, it’s about people. “When we go to outreaches, we hear how the library has enabled someone to start a business, apply to SpaceX, or even help a grandmother get on a dating app. These moments tie your heart to the community.”
In addition to Taylor, Rodriguez, and Guerra, the interview also included Brenda Treviño, Library Services Assistant Director, whose leadership supports the system’s forward-thinking approach. Together, the team is proving that a library can be more than a place to borrow books—it can be the launchpad for digital inclusion, lifelong learning, and career dreams.
The City of Brownsville has partnered with Omni Fiber, a leading provider of high-speed internet in the Midwest, to enhance broadband access and bring faster, more reliable internet service to the community. With Omni Fiber’s partnership, residents will be empowered to enjoy seamless remote work, online education, telehealth services, and much more, contributing to the community’s overall growth and development.