BROWNSVILLE, Texas — Brownsville Public Utilities Board has begun sending water-use alerts intended to help customers identify possible leaks and other unusual consumption patterns.
The notifications, which began Nov. 1, use data from the utility’s advanced metering infrastructure. Customers may receive an email or text alert when a meter records 24 consecutive hours of water use, an indicator that can point to a plumbing leak, malfunctioning appliance or another issue requiring attention.
A continuous-use alert is not a determination that a leak exists. Customers are encouraged to check faucets, toilets, irrigation systems, appliances and other potential sources of ongoing water use after receiving a notice.
Early detection can help limit water loss and may reduce the chance that a problem goes unnoticed until a monthly bill arrives. Customers should keep account contact information current so that they can receive utility notifications.
Source: RGV Business Journal
